We do not publish or share any contact information.
Omrp X
To be completely upfront with you really like your brand and I run an agency for different advertising services whether it be copywriting, digital advertising, SEO or one of the many other advertising services we provide. I can get you some of the best in the business to help expand your brand and outreach to clients tremendously. I would love to discuss more details with you over a call if you’re interested, what does your schedule look like this week?
Very pleased about my new tires!
My 4Runner was vibrating badly on the highway above 55mph. I was worried there was some major mechanical issue, and with the age of my car anything too drastic might mean looking for a new car! Wayne told me the issue was just old tires with one out of round. He helped me pick out 4 recommended tires and installed them the next day. His invoices always come with extra notes and recommendations. A very thorough and good service!
Quick, honest, reliable
For months there had been a persistent coolant leak in my 1990 Vanagon. Other dealers could neither locate nor repair the leak. In the midst of relocation, Wayne had the problem diagnosed (and some other potential problems) in 30 minutes, and the van was returned in purring order in only two days (new water pump included). Been using Specialty Services for over 8 years now and find them both honest and reliable; his expertise with older vans is unequalled.
Imported Review from 7/25/16
I was impressed that Wayne was direct and honest with me. He quickly got back to me with the estimate after they looked at my vehicle, and they were able to get the work done quickly.
I had a prior estimate from the Infiniti dealership on several other issues, and Wayne took the time to go over their estimate with me point by point, advising which things did or did not require service.
Overall I had a great experience and intend to return in the future for service.
Imported Review from 2/24/18
We STRONGLY recommend this professional, straightforward, and honest auto shop!
Imported Review from 3/8/18
Brought in our LR4 with a check engine light on and running rough. Everything was explained upfront on the pricing. Once all the diagnostics were done, Wayne explained all the word that was required to get done and the items that were identified as optional but not absolutely required. The primary issue was with the fuel system and Wayne offered to see if by flushing the system would fix the issue instead of jumping in and replacing parts. While the cost was high for the work done, the known cost of Land Rover maintenance at the dealership would have been much higher.
Imported Review from 7/9/18
The service here is always reliable and good. Why go anywhere else?!
Imported Review from 6/6/19
Our Mini, after some extended period of under-use, was giving multiple engine alerts. After checking for specialists, I went to Specialty Services. I have often been skeptical of diagnostic reports without further investigations. In our case, after the diagnostics were reported, the team back checked reports and in many cases found that battery recharging contributed to false reports. But more importantly, those reports that were found to be accurate were handled thoughtfully and with detailed discussions on options. The car now runs like new and I am converted to the thoughtful and expert service received.
Imported Review from 8/20/19
Speaking with Wayne on the phone, I admired how well in the beginning he established trust. And the fluidity of his articulation of services. He clearly explained what, when, and why. I was a very satisfied first time customer because of their honest giving of vintage customer service. As long as they exist with the level of care that was extended to me, I will repeat my trek to them.
2000 4Runner Never Been Better!
Wayne and his staff are always attentive, honest, and helpful. They fix what needs fixing, and point out other items that are worth the attention.
About Our Reviews
We have recently been made aware of several unflattering reviews on different sites on the Internet and would like to respond to those reviews in general. Some of the reviews have to do with the prices that we have charged for the work that was done and others have to do with the suggestion that there were other repairs needed to the respective vehicles.
First and foremost no work is ever completed without a discussion with the vehicle owner about the scope of work that needs to be done and the pricing for that work. Our estimates are extremely accurate and we are usually within a few dollars of the estimated costs. No work is ever completed without the prior consent of the vehicle owner.
As with most small businesses our pricing for work is predicated on several factors including: The actual fixed costs that are associated with being at our particular facility, the hundreds of thousands of dollars that we have invested in tools, equipment and education to be able to successfully and efficiently work on our customers vehicles, as well as the salaries that we have to pay our technicians, many of whom have a great number of years invested in honing their skills to be the best of the best, and support staff. We have found that many times customers that have never had the experience of being at the helm or in upper management of a small business have no idea what these costs truly are.
Our philosophy has always been to give our customers a very clear picture of the state of the vehicle not only for those things that they may have come to our shop for and that the customers may be immediately aware of but also those things that may be necessary in their near future in order to keep their vehicle in good running order. An example would be a customer that may come in for a brake service and have no idea that their exhaust is nearly ready to fall off their vehicle or a clutch is very near failure, or that there are service items that may have been overlooked in the past and will directly affect the ability of the vehicle to be operated in safe and good running order. We cannot in good conscience simply do the immediate work that the vehicle as initially come in for, knowing that there is the possibility of more money to be spent in the very near future in order to keep their vehicle in safe and in good running condition. The great majority of our customers are truly appreciative for these insights and providing them with the information necessary to make the best informed financial decisions for their vehicle.
That being said is why we try to have a good look at every vehicle at every visit and if there are other repair or maintenance items to consider, to then bring those to the attention of a customer and an estimate for those possible repairs and always let the customer make the decision as to what they may want to do or not to do.
We have found over the many years of service that an informed customer tends to be our best customer because they have all of the information they need about their vehicle in order to make the best financial decision for themselves.
There is, and has been for many years now, in this industry a shortage of qualified technicians to work on today’s automobiles and as such there is more than a sufficient amount of work available each and every day and absolutely no reason to “invent” work that isn’t necessary. All repairs and service completed by us have always been by choice of the individual customer and often times if there is considerable work to be done we have suggested perhaps they should get a second opinion both for the scope of work and pricing for the work.
Utilizing these philosophies in the 50 years that we have been repairing our customers vehicles has allowed us to stay extremely busy, develop a very large and loyal customer base and remain successful at the same time.
With respect to repairs and maintenance for all of our customers vehicles, we look at them as if they were our own vehicles or one of our family members vehicles, and if the work or maintenance is not something we would complete on our own or family members vehicle we are not going to recommend it to our customers.
